Submit a Ticket

Name *

Phone number *

Email address *

Intervention address *

Billing details, if different from those above

Model *

Year of purchase *

Invoice or order confirmation

Subject *

Detailed description of the problem *

Helpdesk Team

Clear photos and/or videos of the problem + a photo of the sauna as a whole *

Without any visual material, it’s difficult to properly assess the problem and help you.

Consent in the event of intervention *

I agree to the terms and conditions for a Thermalux service intervention. You can view them HERE .

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